Terms of service

Arissai® Terms of Service
Effective Date: September 1, 2025

Welcome to Arissai
By accessing our website or placing an order, you agree to the following Terms of Service, as well as our Privacy Policy and Refund Policy.

1. Acceptance of Terms
By purchasing from Arissai, you agree to abide by these terms. Please review them carefully before completing your order.

2. Product Information
We strive to present accurate product images and descriptions. However, slight variations in color, size, or design may occur due to screen settings or production processes.

3. Orders and Payment
All orders are subject to acceptance and availability. Payment must be completed before your order is processed. We reserve the right to cancel or refuse any order at our discretion.

4. No Returns / Refunds
All sales are final. We do not accept returns, exchanges, or offer refunds for change of mind, incorrect sizing, or personal preference.
Please verify your order details — including product, size, color, and shipping address — before completing your purchase.

5. Damaged or Defective Items
If your item arrives damaged or incorrect, contact us within 48 hours of delivery at hello@arissai.com with your order number and clear photos of the issue. If approved, a replacement may be offered at our discretion.

6. Shipping and Delivery
Shipping times are estimates and may vary. Arissai is not responsible for delays, lost packages, or delivery issues once the product has been handed to the carrier.
Please ensure your shipping address is accurate at checkout.

7. Limitation of Liability
Arissai is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the amount paid for the product.

8. Changes to Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Information
For questions about your order or these terms, contact us at:
Email: hello@arissai.com